Frequently Asked Questions
1. Blue Chair Bay Rum & Rum Cream:
Q: Is Blue Chair Bay Rum vegan?
A: The Rum Creams contain dairy, so they are definitely not vegan. The clear rums (like White, Vanilla, Coconut, and Spiced) are vegan.
Q: What are the common allergens in Blue Chair Bay Rum?
A: The biggest allergen concern is dairy in all flavors of the Rum Creams. Anyone with a severe dairy allergy should avoid the Rum Creams completely. The rums themselves do not contain nuts, soy, or gluten, but they are not produced in certified allergen-free facilities. While unlikely, cross-contamination is always a possibility. If you have a severe allergy, contact the company directly for the most up-to-date information.
Q: Can I use these beverages to make mixed drinks?
A: Yes! The possibilities are endless. See our Blue Chair Bay products for a sample of delicious cocktail recipes. Also, follow this LINK to recipes directly from Blue Chair Bay!
Q: Does Blue Chair Bay Rum Cream need to be refrigerated after opening?
A: No, opened rum creams do not need to be refrigerated. The recommended storage temperature is between 32°F to 77°F and away from direct sunlight.
Q: Does Blue Chair Bay Rum need to be refrigerated after opening?
A: No, the rums (White, Coconut, Spiced, etc.) do not require refrigeration after opening. Store them in a cool, dark place, away from direct sunlight.
Q: How many servings are in a 750ml bottle of Blue Chair Bay Rum/Rum Cream?
A: That depends on your serving size. A standard serving of spirits is 1.5 fluid ounces (about 44ml). A 750ml bottle contains roughly 16-17 standard 1.5-ounce servings. If you're using it in mixed drinks, the number of servings will vary depending on the recipe.
Q: Is Blue Chair Bay Rum gluten-free?
A: Rum, in its pure, distilled form, is technically gluten-free. The distillation process removes gluten proteins. However, some flavorings or additives could introduce gluten. Blue Chair Bay doesn't make a "certified gluten-free" claim. If you have celiac disease or a severe gluten sensitivity, contact the company directly to confirm the gluten-free status of specific flavors.
Q: Where is Blue Chair Bay Rum made?
A: Blue Chair Bay Rum is distilled in the Caribbean. Some blending and flavoring may occur elsewhere.
Q: Who owns Blue Chair Bay Rum?
A: Blue Chair Bay Rum is owned by country music star Kenny Chesney.
Q: What is the alcohol by volume (ABV) of Blue Chair Bay Rum?
A: This varies depending on the specific bottle and type of rum. The rums range from around 26.5% ABV (53 Proof) to 40% ABV (80 Proof). The rum creams are all 15% ABV (30 proof).
2. General Questions & Answers:
Q: What payment methods do you accept?
A: Bootleggers Bay only conducts transactions through our website. We accept Visa, Mastercard, and American Express. However, if necessary, we can also process bank transfers to add credit to a created account. The bank transfer must clearly note your account details, such as your name and account email address.
Q: What are your shipping and delivery options?
A: We offer the following options:
- Warehouse Pickup: Pickup from our warehouse is always free. You will receive an email notification when your order is ready for pickup.
- Delivery: We offer delivery for a fee. Each case of product costs $5 to deliver. There is a minimum delivery fee of $40. Delivery fees are automatically calculated and displayed during checkout, before you complete your payment.
- Out-Island Delivery (Mailboat): For orders outside of New Providence, we deliver to the mailboat you select during checkout. You are responsible for any freight charges from the mailboat company. We only deliver to the mailboat.
Q: Do you offer any discounts for bulk purchases?
A: No, our pricing is value-driven and is both fair and transparent.
Q: How do I find your pick-up location?
A: See map below. Another way is to search for "Bootleggers Bay" in Google Maps and use the provided address to navigate to our location!
Q: When are your pickup times?
A: We are available for pickups between 10 am and 3 pm, Monday through Friday. However, please note that you will receive an email notification when your order is ready for pickup.
Q: Do I need to bring any special identification when making a pickup?
A: It depends on whether we recognize you as a customer. We aren't overly strict, but for first-time buyers, it's advisable to present some form of identification.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase! If you are not happy with your order, you may return the products within 7 days of receipt for a refund or exchange, provided the products are unopened, in their original packaging, and accompanied by the original receipt. Please contact our customer service team at info@bootleggersbay.com to initiate a return.
Q: What's the best way to contact you with more questions?
A: You can reach us by:
1. Email: info@bootleggersbay.com
2. Telephone: (242) 821-1131
